Yaoti Magazine

Personal Customer Contact in the Internet

Which company doesn’t know this problem: you get your own website and use the Internet as tool, in order to offer your customers a fast and comfortable service, but at the same time you loose the personal contact to your customers. Every company would like to offer its customers an individual service, but bigger companies, which use the Internet, have more and more problems to accomplish that.

But that does not have to be the case everywhere, there is an appealing solution - website moderation.

This is the solution Patrick G. Rueff, CEO of Hotelmarketing.de uses.
He recorded his own moderation clips with yaoti.com, and now welcomes his users personally on his start page. He presents his company and explains the services and business policy. Further details concerning the services, the user finds in “Leistungen”, where Mr Rueff explains the details in another short clip.

The clips establish a first rate contact to the customers, who wouldn’t feel important and cared of, when welcomed by the company’s boss personally. Additionally Mr Rueff’s clips add the authentic face and image to the website.