Chatbot Avatars take over Customer Communication
A lot of companies are under pressure to offer their customers a personal and extensive service. Small and Medium businesses, which don’t have the staff to provide such a customer service chance to annoy and lose their customers. What can help is a chatbot (see). These intelligent question-answering machines […]

 

Chatbots

A chatbot is a program, which can simulate a conversation with one or several Internet users. The chatbot answers posed questions individually and independently. The communication takes place with the help of an input box, where questions can be typed in, and an output box, which displays the answers.
But how does this work?
The chatbot […]